Privacy Policy

Enzo take our customers privacy seriously and we will only collect and use your personal information follow the privacy policy. Data protection is a matter of trust and your privacy is important to us. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

1) Collect Personal Information

Enzo does not sell, share or trade customer personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group for internal use only.

When you create an Enzo account, the personal information we collect may include your:

1) Full Name;

2) Delivery Address;

3) Email Address;

4) Telephone Number / Mobile Number;

5) Date of Birth;

6) Gender;

7) Nationality;

8) Marketing Perferences;

9) Payment information;

Your personal data is collected when you:

1) Visit our website with a cookies-enabled browser [or (if applicable) register a user account with our website];

2) Request services from us such as subscribing to our newsletter or mailing lists for post or phone updates;

3) Fill in any forms on our website;

4) Submit a CV, job application, or any comment, question or feedback to us, or contact or correspond with us in anyway;

5) Make purchases of goods or services through our website.

The personal information we collect from you will be used in the following ways:

1) To deliver the products you have purchased from Enzo;

2) To update you on the delivery of the product and for customer support purposes;

3) To provide you with relevant product information;

4) To process your orders and to provide you with the services and information offered through our website and which you request;

Futhermore, we will use the information you provide to administer your account with us; verfity and carry our transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the page of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.

When you register as a user on Enzo website, we will also use your personal information to send you marketing and /or promotional materials from time to time. You can unsubcribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.

Your actual order details may be stored with us but for security reasons cannot be retrieved by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

2) Disclosure of Personal Information

We will not share your information with any other organizations other than related companies and those third parties directly related to the delivery of the products you have purchased from Enzo website. Payments that you make through the Site will be processed by third party payment supplier, which mean your information will be stored with third party payment supplier too. In exceptional circumstances Enzo may be required to disclose personal information, such as when there are grounds to believe that the disclosure is nessary to prevent a threat to ife or health, or for law enforcement purposes. Enzo is committed to complying with the Privacy Act and the National Privacy principles.

3) Security

Enzo take reasonable precautions to protect your information and process it securely. Internally, we protect your personal information by restricting the access to personal information and securely destroying your personal information when it’s no longer needed for our record retention purposes. However, no method of transmission over the internet, or electronic storage, is 100% secure and we cannot be held liable for any loss you may suffer for unauthorized access or loss of any data provided to our website. Nevertheless, we strive to protect the security of your information, and are constantly reviewing and enhancing our information security measures. We may, but are not obliged to, post a notice on our website if a security breach occurs, or send an email to you at the email address you have provided to us in these circumstances. 

4) Collection of Computer Data

When you visit Enzo, our company servers will automatically record information that your browser sends whenever you visit a website. This data include your computer’s IP address, browser type, time spend on the page, items and information searched for on our Site, access times and dates, and other statistics. This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

5) Website Cookie

Cookies are small text files which are transferred from our websites, applications or services and stored on your device. We use cookies to help us provide you with a personalised service, and to help make our websites, applications and services better for you. 

Our cookies may be session cookies (temporary cookies that identify and track users within our websites, applications or services  which are deleted when you close your browser or leave your session in the application or service) or persistent cookies (cookies which enable our websites, applications or services  to “remember” who you are and to remember your preferences within our websites, applications or services  and which will stay on your computer or device after you close your browser or leave your session in the application or service).

You may be able to configure your browser or our website, application or service to restrict cookies or block all cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our website, applications or services. 

6) Changes to Privacy Policy

We may change this Privacy Policy from time to time. However we will not reduce your rights under this Privacy Policy. We will always update this Privacy Policy on our website, so please try to read it when you visit the website.